To benefit from the OtypoCLUB Loyalty Program, you must be an authenticated customer (have made a first order and chosen a password to access your customer account).

If you have not chosen a password, you are considered an unauthenticated visitor and do not have access to your customer account.

There are 7 tiers in the OtypoCLUB Loyalty Program, ranging from a discount of -2% to -20%.

The tiers, their thresholds, and discount amounts may change over time.

Yes! You just need to log in to your account for the prices to be automatically reduced based on your OtypoCLUB level.

Note, no refund can be requested if you place an order as a guest without a discount. You can easily check if you are logged into your account by checking the navigation bar and seeing your current level.

If you cancel an order, you will, of course, be refunded, and your loyalty level will be recalculated to reflect your actual spending on our site. If the canceled order had upgraded you to a higher tier, you will be downgraded by one tier after the cancellation.